TERMS & CONDITIONS — VELVET IVY

OVERVIEW

This website is operated by VELVET IVY. Throughout the site, the terms “we”, “us”, and “our” refer to Velvet Ivy. Velvet Ivy offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms. You can review the latest version of the Terms of Service at any time on this page. We reserve the right to update or change any part of these Terms by posting updates to our website. Your continued use of the website constitutes acceptance of any changes.

Our store is hosted on Shopify Inc., which provides us with the online e-commerce platform that allows us to sell our products to you.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your region, or that you are the age of majority and have given consent for your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction while using the Service.

You must not transmit any viruses, malware, or destructive code.

A breach of these Terms will result in immediate termination of your Services.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse service to anyone, at any time, for any reason.

You understand that your content (excluding credit card information) may be transferred unencrypted over networks and adapted to technical requirements. Credit card data is always encrypted.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

Headings in this agreement are for convenience only and do not limit the Terms.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS

We are not responsible if information available on our site is inaccurate or outdated. Materials on the site are for general information only and should not be relied upon exclusively.

We may modify the contents of the site at any time, but are not obligated to update any information. It is your responsibility to monitor changes.

SECTION 4 — MODIFICATIONS TO THE SERVICE & PRICES

Prices for our products may change without notice.

We reserve the right to modify or discontinue the Service at any time.

We are not liable for any modification, suspension, or discontinuance of the Service.

SECTION 5 — PRODUCTS OR SERVICES

Some products may be available exclusively online and may have limited quantities.

We do our best to display product colors and images accurately, but cannot guarantee your monitor’s display is correct.

We reserve the right to limit sales by person, region, or jurisdiction.

All product descriptions and prices are subject to change without notice.

We do not guarantee that the quality of any products or services will meet your expectations.

SECTION 6 — BILLING & ACCOUNT INFORMATION

We reserve the right to refuse any order.

We may limit or cancel quantities purchased per person, per address, or per payment method.

You agree to provide accurate and complete purchase and account information and update it as needed.

Refer to our Return Policy for details.

SECTION 7 — OPTIONAL TOOLS

We may provide access to third-party tools which we do not monitor or control. These tools are provided “as is” and we hold no liability related to their use.

SECTION 8 — THIRD-PARTY LINKS

Third-party content may appear on our website. We are not responsible for verifying or evaluating such content and hold no liability for any harm or damages resulting from third-party websites or products.

SECTION 9 — USER COMMENTS & FEEDBACK

By submitting comments, ideas, or materials, you grant us unrestricted rights to use, edit, publish, and distribute them.

You agree your comments will not violate any third-party rights or contain unlawful or harmful material.

You are solely responsible for your comments.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy.

SECTION 11 — ERRORS & OMISSIONS

Occasionally, our site may contain errors or omissions regarding product descriptions, pricing, promotions, shipping times, or availability.

We reserve the right to correct such issues at any time without prior notice.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site for:

• unlawful purposes

• violating laws or regulations

• infringing intellectual property

• harassment, discrimination, or abuse

• uploading viruses or malicious code

• collecting personal data without consent

• spamming, phishing, crawling, scraping

• any obscene or immoral purpose

• interfering with website security

We may terminate your use of the Service if you violate these prohibitions.

SECTION 13 — DISCLAIMER OF WARRANTIES & LIABILITY

We do not guarantee uninterrupted, secure, or error-free service.

Your use of the Service is at your sole risk.
All products and services are provided “as is” and “as available”.

We are not liable for any direct or indirect damages, including lost profits, lost savings, or replacement costs.

Some jurisdictions do not allow limits on liability; in such cases, our liability is limited to the maximum permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold harmless Velvet Ivy, its employees, partners, suppliers, and affiliates from any claims arising from your breach of these Terms or violation of any laws or third-party rights.

SECTION 15 — SEVERABILITY

If any provision is found unlawful or unenforceable, the remainder of the Terms will continue to be valid.

SECTION 16 — TERMINATION

These Terms remain in effect unless terminated by either party.

You may terminate by notifying us that you no longer wish to use our Services.

We may terminate your access at any time if you breach these Terms.

SECTION 17 — ENTIRE AGREEMENT

These Terms, together with posted policies, constitute the entire agreement between you and Velvet Ivy.

SECTION 18 — GOVERNING LAW

These Terms shall be governed by the laws of the United Kingdom.

SECTION 19 — CHANGES TO TERMS

We may modify these Terms at any time. Continued use of the website after changes constitutes acceptance.